Delete your account and data in Do Not Invade My Yard, Man!
You may request deletion of your connected game account and its associated personal data.
In the app
Open Help & info (i), choose “Delete account” and confirm your request. With an Apple or Google sign-in, a fresh sign-in is required to protect your account; a game account without sign-in is deleted with this device’s proof. We inform you about completion or any remaining steps. Signing out does not delete an account.
Without the app installed
Email support@donottouchmylawnman.com, for example with the subject “Account deletion – Do Not Invade My Yard, Man!”. State the game and, if available, your support reference. A missing reference does not prevent a request. If needed, we explain how to identify your account safely using proportionate information. You do not need to reinstall the app solely to submit a request.
Do not send passwords, login codes, session tokens or complete payment details. We only request information needed for safe assignment and processing.
You may also contact us if you no longer have access to your previous sign-in. We will assess a proportionate alternative proof. Erasing your game account does not delete your general Apple or Google account.
What is deleted?
After acceptance is confirmed, new sessions and inventory changes are blocked. Unneeded profile, card, deck, shard, crafting, progress, import and operation data is removed from the live system. Sign-in authorisations are revoked and RevenueCat customer deletion is verified separately. The request remains pending while a required step is unconfirmed.
Request acceptance, access restriction, live-data erasure, login revocation and confirmed processor erasure are separate steps. Disabling an account alone is not full data deletion.
Live-account erasure also includes removing the App Attest key associations and account-linked Google installation-identifier values stored for this game account. Separately necessary revocation and deletion records are handled according to their own purposes and limited retention criteria; they do not preserve a game profile. Details are provided in the privacy information. Deleting the game account does not remove platform records held by Apple or Google in their own responsibility.
What are the consequences?
Changing devices, reinstalling or signing out does not delete your game account. If you linked your game account to Apple or Google, the retained account inventory is loaded again after verified sign-in. A game account without sign-in is bound to the proof on your previous device; if you change devices or that proof is lost, you may lose access to this inventory. In that case, contact support. For full account deletion and unused or undelivered purchase claims: The online inventory is permanently removed; later purchase reconciliation does not rebuild it. Undelivered fixed-card orders, historical unopened paid packs and unknown or later confirmed payments are handled as separate, minimal delivery or refund claims. Content already delivered, opened or consumed is not granted again. After completion you can explicitly register a new account. Requesting deletion does not constitute a blanket waiver of statutory delivery, refund or other consumer rights.
Which data can remain temporarily?
After active account deletion, restricted backup copies can remain until their full-backup, journal and object generations and technical storage locks expire. They are not used for ordinary gameplay. Confirmed deletions and effective revocations must be reapplied before a restored service is opened. Minimal deletion records remain necessary only while old data could still legitimately be restored. Only necessary evidence is retained for specific open delivery, refund or legal cases and applicable statutory duties until the relevant purpose and period end. No single fixed maximum for all provider copies is promised. The privacy information explains the data, bases and criteria.
A separate local save on your device and operating-system backups are not automatically removed by server-side account deletion. Manage those separately on your device or with your platform provider.
How long does processing take?
We process requests without undue delay and generally respond within one month. Where a lawful extension is necessary, we inform you of the reasons within that month. Completion of account deletion and the later expiry of limited backup copies are not the same event.